Shipping Policy
Effective Date: January 2, 2025
Our Shipping Policy explains the processes involved in fulfilling your order, including shipping methods, delivery times, shipping fees, and what you can expect during the shipping process. We aim to provide you with a seamless shipping experience and deliver your products in a timely and secure manner.
1. Shipping Overview
At ShineTrend, we strive to offer a smooth and transparent shipping experience. We understand the importance of receiving your items on time and in perfect condition. This Shipping Policy provides details about shipping methods, costs, timelines, and what to do in case of any shipping-related issues.
2. Shipping Methods and Delivery Times
We offer a variety of shipping methods to meet different customer needs. The available methods may vary based on your location. Here are the main options we offer:
Standard Shipping: This is the most economical option for customers who are not in a hurry to receive their orders. Delivery typically takes 5-7 business days within the U.S.
Expedited Shipping: If you need your order sooner, we offer expedited shipping, which delivers in 2-3 business days. This option is more expensive but ideal for time-sensitive orders.
Next-Day Delivery: For urgent orders, we offer next-day delivery. This is available for most areas but may incur a higher shipping fee.
International Shipping: We ship worldwide. International shipping times vary depending on the destination, but they generally range from 7-14 business days. Please note that international orders may be subject to customs duties or taxes, which are the responsibility of the customer.
3. Shipping Fees
Shipping fees are calculated at checkout based on the shipping method selected and the destination of the order. We strive to offer competitive shipping rates and often provide promotions such as free shipping on orders over a certain amount.
Free Shipping: We occasionally offer promotions that provide free shipping for qualifying orders. The eligibility for free shipping will be indicated during checkout.
Shipping Fee Calculation: Shipping fees are automatically calculated during checkout. They are based on the size, weight, and destination of your order. Additional fees may apply for international shipments.
4. Order Processing
Order Confirmation: After you place your order, we will send a confirmation email. This email will contain a summary of your order, including the shipping address, items purchased, and total cost.
Processing Time: Once your payment is verified, your order will be processed and prepared for shipping. Most orders are processed within 1-2 business days. However, during peak seasons or promotional periods, processing may take slightly longer.
Shipment Tracking: Once your order has been shipped, we will send you a tracking number to monitor the status of your shipment. You can track your package directly through the shipping carrier’s website.
5. Shipping Restrictions
We currently ship to all 50 states within the United States, as well as to international destinations. Some shipping restrictions may apply based on your location, such as certain products that cannot be shipped internationally due to regulations.
6. Damaged or Lost Items
Damaged Items: If your order arrives damaged, please contact us immediately at info@shinetrend.site with your order number and photos of the damage. We will assist you in resolving the issue, either by issuing a refund or sending a replacement.
Lost Items: If your shipment is lost or delayed, please contact us as soon as possible. We will work with the shipping carrier to locate the package or offer a replacement if necessary.
7. Shipping Policy Changes
We reserve the right to modify or update our Shipping Policy at any time. Any changes will be posted on our website, and the effective date will be updated accordingly. Please review this policy regularly to stay informed about our shipping practices.
Contact Information:
- Email: info@shinetrend.site
- Phone: 801-337-1527
- Address: 543 Walton Street, High Bridge City, Wisconsin